Refund Policy

Plans are one-time purchases for a fixed period of access. This policy explains when we give refunds.

When you can get a refund

• Within [refund eligibility].
• You were charged more than once for the same purchase.
• You paid but couldn't access the plan because of a problem on our side that we couldn't fix.

How to request one

Email [support email] from the address on your account, with your payment reference (it's in your receipt email). We aim to reply within [N] business days.

What happens next

Approved refunds go back to the original payment method through Paystack. Your plan access for that payment ends when the refund is processed. Refunds usually arrive within [N] business days, depending on your bank or mobile-money provider.